Careers at Babylist

At Babylist, we make having your first baby less overwhelming, more creative, sustainable, and most importantly more delightful. We have a large and rapidly growing user base of passionate parents-to-be who are making important purchasing decisions for one of the biggest events in their lives. We help pregnant women in a time that's both exciting and stressful. The baby industry is massive and ripe for disruption.

We're located in Oakland California, two blocks from the 12th Street BART station.


Office View

Career Opportunities

Product and Engineering

Content

Customer Service


Head of Product

Objective:

The Babylist website and apps are loved by our users. You will have full ownership of the product strategy, roadmap and user experience for all Babylist products.

What you will do:

  • Develop product strategy and translate it into actionable, prioritized projects. Manage new features, bug tracking, backlog. Track and report on KPIs.
  • Understand user needs and behavior through intuition, user interviews, research, communication with customer service team and data analysis.
  • Solve hard interaction design problems for different personas (millennials building registries on smart phones vs. seniors buying gifts).
  • Improve product experience to a higher global maximum. Balance user experience, revenue and growth goals.
  • Launch entirely new products.

What we’re looking for:

  • A talented product manager with 4-5+ years of experience building great internet and/or mobile products.
  • Deep understanding of similarities and differences of various platforms (iPhone, iPad, Android, web). Constantly learning from the best products.
  • Honed intuition that leads to simple and beautiful solutions.
  • Strong quantitative background to support data-informed decision making.
  • Previous experience working closely with software engineers required; Degree in a technical field or programming experience preferred.
  • Excellent communication and presentation skills. Extremely detail oriented.

Benefits:

  • Competitive pay. Meaningful equity. Health benefits.
  • Working with a passionate, super smart team of individuals.
  • Work from home Wednesdays.

To Apply:

Send an email to natalie@babylist.com.


Senior Full Stack Engineer

Objective:

Babylist's mission is to be THE destination for expecting and new parents when they are deciding which baby products to purchase. Our core product is a universal baby registry, and we are quickly developing our own e-commerce platform and content site. Your ability to work up and down the software stack will be critical to the next phase of our growth. You'll take ownership over large projects, scale our systems as our platform grows, and deliver delightful user experiences to our users.

Our server-side code is powered by Ruby on Rails, MySQL and Redis. Client-side we use React, Redux and Sass to build crisp, clean user interfaces.

Requirements:

  • You've coded a lot, you're hands on, and passionate about building world class applications.
  • Expert-level fluency in at least one of Ruby, Java, Python, or another modern server-side object-oriented programming language.
  • Bachelors in CS, or equivalent experience.
  • Experience designing and implementing scalable web services.
  • Deep knowledge of testing best practices and continuous deployment.

Desirable:

  • Experience with React, or one other modern JavaScript framework
  • Confident communicating quickly, succinctly, and with purpose.
  • High-energy and positive person.
  • You're well versed in A/B testing and prioritize code maintainability and page-speed.

Benefits:

  • Competitive pay. Meaningful equity. Health benefits.
  • Working with a passionate, super smart team of individuals.
  • Your ideal setup in a great office.
  • Work from home Wednesdays.

To Apply:

Send an email to evan@babylist.com.


Associate Visuals Editor

Objective:

Babylist is looking for an associate visuals editor to help ensure a consistent and aspirational aesthetic across all content platforms.

What you will do:

  • Guide visual storytelling for Babylist editorial content, working closely with Babylist’s editorial, marketing and design teams
  • Develop visual assets, infographics, and microcontent for use by the editorial and social teams
  • Research and acquire photography from licensed sources as well as from the public domain
  • Act as first assistant on set and collaborate on photography and video projects as needed

What we’re looking for:

  • Bachelor’s degree or equivalent in photography, design or related field
  • 3+ years related experience
  • Proficient in Adobe Creative Suite
  • Typography, graphic design and photography skills (including image retouching) are a must, experience with gif animations are a plus
  • Well versed in copyright law and usage/licensing agreements
  • A strong drive to ideate quickly and work swiftly but still produce quality work
  • Ability to follow creative direction, adapt to changing priorities and critical deadlines
  • Ability to manage multiple projects simultaneously
  • Excel at collaborative process of creating imagery in a team environment

Benefits:

  • Competitive pay. Flexible schedule.
  • Working with a passionate, super smart team of individuals.

To Apply:

This role is part-time (20-30 hrs/week) with the opportunity to grow into full-time. To apply, please send your resume, portfolio, and a short description about yourself to rebekah@babylist.com


Customer Service Representative (Remote, resident of CA, TX, SC or WA)

Position:

At Babylist, we love our users and we treat them like rockstars. Babylist is an online baby registry that lets parents add any item from any store on the web.

The Babylist users who reach out for support are often frustrated, and each interaction is an opportunity for us to make things right. You will personify and personalize our brand to each customer and strive to leave a lasting, positive impression. Expecting a baby can be a stressful time, and our users often require patience, understanding, and a little TLC. As our Happiness Hero, you will often mean the difference between a positive experience and negative one, and you will significantly influence how likely a user is to recommend Babylist to friends.

This is a full-time work-from-home position.

The Big Things:

  • You will answer customer support emails. You are a great writer and communicator. You are quick.
  • You will answer support phone calls. You are friendly and well-spoken.
  • You will independently complete tasks on the Babylist website related to support (e.g. add or delete registry items, place orders, update reservations). You are comfortable with technology and will provide support for our website and mobile apps.

What we're looking for:

  • You are comfortable with and excited about working with expectant parents (and their friends and family).
  • You live in the United States in California, Texas, South Carolina or Washington state.
  • You have preferably have completed some college, or have a college degree.
  • You are very compassionate and empathetic.
  • You are high-energy, positive person.
  • Quick note: We are a family-oriented (and mom-owned) business, and we understand that parenting is a legit, full-time job. This position is very time-intensive and often time-sensitive, which means it isn’t compatible for a parent working from home and watching kids at the same time.

If you feel like you'd be a good fit, apply here.