We’ve had this bassinet for about 4 months. Started off great, baby slept well. That is until the squeaking started. It’s so loud It now wakes us all up. Attempted to do a warranty claim but I don’t have the receipt. Also, the fact that there are not replacement pads or covers is very inconvenient.
Overall very disappointing for $508!!
SmartSense Soothing Baby Bassinet
$
479.99
Free shipping & returns for Babylist orders $45+
color
Luna
1
Overview
Description
The SmartSense Soothing Bassinet hears baby’s cries and responds with synced sound and motion.
It gradually adjusts the gentle motion and white noise, cycling through calming combinations to help lull baby back to sleep.
It offers thousands of combinations to choose from, including gentle motions, soft vibration, multiple speeds, white noise and music.
Parents can control the settings directly or stream songs and sounds via Bluetooth wireless technology.
For peace of mind, breathable mesh sides and a firm, flat sleeping surface create a safe sleep space.
The mattress features organic cotton fabrics and it comes a 100% organic cotton sheet.
The bassinet also has a sleek aesthetic and woodgrain finish that fit seamlessly with home decor.
What we about it
Soothes baby with synced sounds and motion.
Details
- 31.5”W x 36”H x 22.75”D
- 31 lbs
- Stop using this product when the infant begins to push up on hands and knees, weighs over 20 lb (approx. 5 months of age), or child’s head and feet simultaneously touch head and foot ends of bassinet mesh sides, whichever comes first
- Hears baby’s cries and responds with soothing combinations of white noise, vibration and gentle rocking and swaying motions
- Soothing settings include multiple speeds, calming vibration, songs and sounds to help comfort baby
- Provides a fully immersive, safe sleep environment that pairs sound and motion
- Use with or without a swaddle to customize for your baby and your family’s needs
- Stream songs or sounds directly from your device with Bluetooth
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Q&A
Have a question? Ask an expert.
Start typing and see existing answers.
Does this bassinet need a mattress? ?
Best Answer: This comes with the mattress. The mattress features organic cotton fabrics and it comes a 100% organic cotton sheet.
Is the Babylist coupon useable on this?
Best Answer: This does work with the Babylist registry discount.
what are the dimensions of the luna bassinet mattress?
Best Answer: All SmartSense Bassinet mattresses come with a mattress cover that is able to removed and cleaned. Care instructions can be found in the user's manual.
Are sheets or a mattress protector recommended? What ones would work best for this product?
Best Answer: All SmartSense Bassinet mattresses come with a mattress cover that is able to removed and cleaned. Care instructions can be found in the user's manual.
What types of sheets should you use? Do you need a pad?
Best Answer: The SmartSense Bassinet comes with a machine washable 100% organic cotton sheet.
What are the dimensions for the sheets required for this bassinet?
Best Answer: The dimensions are not available since this bassinet isn't designed for use with after market sheets. You are only able to use the sheet or cover that comes with your SmartSense.
What are the differences between this new bassinet and the Graco Sense2Snooze?
Best Answer: The SmartSense Soothing Bassinet has Bluetooth compatibility, mesh fabric and woodgrain finish legs. Unlike Sense2Snooze, the SmartSense doesn't have a canopy and sheets.
Customer reviews
145 Ratings
1-10 of 145 Reviews
Awful SQUEAKING
Dec 11, 2025
Perfect bassinet - not see through
Love this bassinet! The only thing I wish was different about it was how see through the mesh is. I wasn’t able to see my baby through it at all. I didn’t have any issues with squeaking, which I was scared we would.
Dec 2, 2025
The Infamous Squeak
This review was collected as part of a promotion
The squeaking is ridiculous. Defeats the purpose of soothing my baby to sleep just to start squeaking as soon as he falls asleep and just wakes him right back up. Waste of money.
Dec 1, 2025
So squeaky!
A brilliant idea but not worth it as squeaks so loud after awhile. Defeats the purpose because it wakes you and your baby up. Definitely not worth the price.
Nov 30, 2025
Pad needs work
Still adjusting- had I known there were no replacement pads I wouldn’t have purchased. Unreasonable to have to wash each time!
Nov 27, 2025
Amazing until it Squeaks
This review was collected as part of a promotion
I bought this about 2 months ago and LOVED IT..until like everyone else says, it started squeaking terribly. It’s been going on for 2 weeks now and completely defeats the purpose of soothing baby without having to get up. It’s so LOUD and wakes up my poor girl. So disappointed considering I spent over $400. It was a life saver while it lasted.
Aug 20, 2025
Bassinet
This review was collected as part of a promotion
I really enjoy this bassinet I just wish it was a little more see through so I can see baby better and if the rocker setting can be a little slower
Aug 4, 2025
Baby loves it, until the squeaks start! 😢
This review was collected as part of a promotion
I really wanted to love this bassinet because my baby actually enjoys it, when it’s quiet. Unfortunately, the squeaking is so loud that it defeats the whole purpose. Every time I try to soothe or rock her, it makes noise and wakes her right back up.
I gave it two stars only because my baby likes it and seems comfortable in it when she manages to fall asleep. But the constant squeaking turns what should be a helpful product into something pretty useless.
I even have a video to show just how bad it is. Really disappointed overall.
I gave it two stars only because my baby likes it and seems comfortable in it when she manages to fall asleep. But the constant squeaking turns what should be a helpful product into something pretty useless.
I even have a video to show just how bad it is. Really disappointed overall.
Jul 14, 2025
Amazing
Amazing we love everything about this and so does baby
May 30, 2025
Best customer service
This review was collected as part of a promotion
Had a little trouble with receiving the item but Graco was really really wonderful in replacing it not once but twice. This all happened the day i gave Birth so it was So hectic and stressful but they made it right. The bassinet is really nice and looks so pretty.
May 27, 2025
